There is a big difference between an “Opportunity” and a “Qualified Lead.” Unfortunately, too much energy is wasted chasing opportunities. An “opportunity” is simply a sales lead for which we know there is a potential to make a sale. It means that we know that someone is looking for what we are selling, they are taking quotes, starting a project, or looking for potential suppliers. Too many times the information collected with these “opportunities” is enough to generate a quote, put them in the forecast, and demonstrate to the sales manager there is a potential sale on the horizon. In this example an “opportunity” is simply a bad shortcut that often ends up in more work and less effective results.
In this video we talk about the five components of a “qualified lead.” The biggest advantage associated with an effectively qualified lead is that the salesperson has established a foundation of information that enables them to develop and implement a sales strategy or plan for that opportunity. Knowledge is power. The information collected in qualifying process facilitates a more efficient sales process and a more effective close ratio.
Great stuff Dave. I am starting to get all of these down cold…
One sticking point I am having trouble with is getting potential customers to share a budget with them. They always tell me, that is why they came to me, to get an idea of the budget…
But I know they have a number in their head. How can I ask a better question to get the result I want?
Great question. Try using the range discussion. The cost “depends” on a number of variables. This could range from anywhere between X and Y. Use a very wide range. And, make sure your low is not very much below what the job is really worth. Blog to follow.
Sorry…
One sticking point I am having trouble with is getting potential customers to share a budget with ME…
That grammar can be TUFF!
[…] Go through the relationship building and learning process to properly qualify them. If you get stuck on the budget question, help them discover their “spend […]